
We’ll have to remove the following if you continue. This official support page does mention some issues with application compatibility, but fails to mention Skype for Business:Įrror: Stop, you should wait to install Office 2016. Yet as of this moment, KB 3098207 is no longer available. Searching for a solution on the web brings up a few results.

Prepare to upgrade Office 365 ProPlus to the Office 2016 version Reading the relevant TechNet article shows there is no mention of this issue either: Known compatibility issues with Office 2016 does not mention that Skype for Business stops working (Image Credit: Daniel Petri) Yet since September 2015, when Office 365 customers using Office 2013 started getting the offer to upgrade to Office 2016, no warning was given to them that by doing so you are actually going to degrade your functionality and available services-even though you are actually paying for them. All you needed to do, if you had the right Office 365 subscription, was to download it from the software portal, deploy it to your users, control some settings through GPO, and voila, it just worked. Skype for Business, although not without small perks, is truly a useful app-especially since it was bundled so well with Office 365.

Many organizations rely on this application (once called Lync, and that was not the first name it used) for internal phone, chat and collaboration. However, almost one year after the upgrades began, some issues are still not solved, and in fact, some-like the one described here-are actually a downgrade for paying customers. The upgrade process itself is quite easy to perform. All you need to do is download an executable file from your Office 365 dashboard, run it, and wait a few moments. Paying customers using Office 365 or using Office 2013 have been receiving offers to upgrade to Office 2016 since September 2015.
